Privacy Policy

Ourizon Technologies (“Ourizon”, “we”, “us”, or “our”) is committed to protecting the privacy of individuals who interact with our website, services, and products. This Privacy Policy explains how we collect, use, hold, and disclose your personal information.

We are bound by the Privacy Act 1988 (Cth) (the Privacy Act) and the Australian Privacy Principles (APPs) contained in that Act. This policy sets out how we comply with those obligations.

By using our website or engaging our services, you consent to the collection, use, and disclosure of your personal information as described in this policy.

We may collect the following categories of personal information:

• Identity and contact data: name, email address, phone number, job title, and company name when you fill in our contact or inquiry forms.

• Usage and technical data: IP address, browser type, pages visited, time spent on pages, and referral sources, collected automatically when you visit our website.

• Communications data: the content of emails, messages, or other communications you send to us.

• Business information: details about your business operations that you voluntarily share when exploring our automation and AI services.

We do not intentionally collect sensitive information (such as health, financial, or biometric data) unless strictly necessary for a specific engagement, in which case we will seek your explicit consent.

We collect personal information in the following ways:

• Directly from you — when you submit a contact form, request a quote, book a consultation, or correspond with us by email or phone.

• Automatically — through cookies and similar tracking technologies when you browse our website (see our Cookie Policy for details).

• From third parties — such as analytics providers (e.g. Google Analytics) or referral partners, where permitted by law.

We collect and use your personal information to:

• Respond to your inquiries and provide the services or information you have requested.

• Deliver, manage, and improve our AI automation and website services.

• Send you relevant updates, newsletters, or promotional content where you have opted in.

• Comply with our legal and regulatory obligations.

• Analyse website usage to improve user experience and content.

• Prevent fraud and maintain the security of our systems.

We will not use your personal information for purposes that are incompatible with the reason it was collected without first notifying you and, where required, obtaining your consent.

We may disclose your personal information to:

• Our employees and contractors who need it to deliver our services.

• Third-party service providers (such as cloud hosting, email delivery, CRM, and analytics platforms) who assist us in operating our business. We require these providers to protect your information in a manner consistent with this policy.

• Professional advisers such as lawyers, accountants, and auditors.

• Government or regulatory authorities where required or authorised by law.

We will not sell, rent, or trade your personal information to unrelated third parties for marketing purposes.

Some of our third-party service providers are located overseas (for example, cloud infrastructure in the United States or Europe). Where we disclose personal information to overseas recipients, we take reasonable steps to ensure those recipients handle the information in a way that is consistent with the APPs.

By using our website, you acknowledge that your information may be transferred to and stored in countries outside Australia.

We take reasonable steps to protect the personal information we hold from misuse, interference, loss, unauthorised access, modification, and disclosure. These measures include encryption of data in transit (HTTPS), access controls, and regular security reviews.

However, no method of transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

We retain personal information for as long as it is necessary to fulfil the purposes for which it was collected, or as required by law. When information is no longer needed, we take reasonable steps to destroy or de-identify it.

Under the Privacy Act, you have the right to:

• Request access to the personal information we hold about you.

• Request that we correct personal information that is inaccurate, incomplete, or out of date.

• Make a complaint if you believe we have breached the APPs.

To make an access, correction, or complaint request, please contact our Privacy Officer at contact@ourizon.com.au. We will respond within 30 days. In some cases, we may charge a reasonable fee for providing access.

If you are unhappy with how we have handled your personal information, you may lodge a complaint with us at contact@ourizon.com.au. We will investigate your complaint and respond within 30 days.

If you are not satisfied with our response, you may escalate your complaint to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

We use cookies and similar tracking technologies on our website. For full details, please read our Cookie Policy.

We may update this Privacy Policy from time to time to reflect changes in our practices or the law. We will post any updated policy on this page with a revised 'last updated' date. We encourage you to review this policy periodically.

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact:

Araz

Ourizon Technologies (ABN: 54 902 233 817)

Email: contact@ourizon.com.au

Address: Melbourne, VIC, Australia