Plain English Terms

Terms of Service

Last updated: 13 April 2025

1. Acceptance of Terms

By accessing or using the Ourizon website (ourizon.com.au) or any services offered by Ourizon Technologies (“Ourizon”, “we”, “us”, or “our”), you agree to be bound by these Terms of Service (“Terms”).

If you do not agree to these Terms, please do not use our website or services. We reserve the right to update these Terms at any time. Continued use of the website following any changes constitutes your acceptance of the revised Terms.

2. Description of Services

Ourizon provides AI automation solutions, AI phone agents, business process automation consulting, website development, and related technology services to Australian businesses.

We reserve the right to modify, suspend, or discontinue any part of our services at any time without prior notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation of services.

3. Eligibility

Our services are intended for businesses and individuals who are at least 18 years of age and are legally capable of entering into binding contracts under Australian law.

By using our services, you represent and warrant that you meet these eligibility requirements.

4. User Responsibilities

You agree to use our website and services only for lawful purposes and in a manner that does not infringe the rights of others or restrict or inhibit their use of the site.

You must not:

• Use our services in any way that violates applicable Australian federal or state law.

• Transmit any unsolicited or unauthorised advertising or promotional material.

• Attempt to gain unauthorised access to any part of our systems or infrastructure.

• Reverse engineer, decompile, or disassemble any software provided as part of our services.

• Use our services to transmit any harmful, offensive, or unlawful content.

5. Intellectual Property

All content on this website — including text, graphics, logos, icons, images, audio clips, and software — is the property of Ourizon Technologies or its content suppliers and is protected by Australian and international copyright law.

You may view, download, and print pages from our website for your personal, non-commercial use only. You must not reproduce, redistribute, sell, or create derivative works from our content without our prior written consent.

Any trademarks, service marks, and trade names displayed on this website are the property of Ourizon Technologies or their respective owners.

6. Client Data & Confidentiality

When you engage Ourizon's services, you may share business information, data, or materials with us. You retain ownership of your data. We will use your data solely for the purposes of delivering the agreed services.

We treat all client information as confidential and will not disclose it to third parties except as required to deliver the services, with your consent, or as required by law.

7. Disclaimers

This website and our services are provided on an 'as is' and 'as available' basis without warranties of any kind, either express or implied, to the fullest extent permitted by Australian law.

We do not warrant that:

• The website will be uninterrupted, error-free, or free from viruses or other harmful components.

• The information on the website is complete, accurate, or current.

• The results of using our services will meet your specific requirements.

Nothing in these Terms limits or excludes any consumer guarantees or statutory rights you may have under the Australian Consumer Law (Schedule 2 to the Competition and Consumer Act 2010 (Cth)).

8. Limitation of Liability

To the maximum extent permitted by Australian law, Ourizon and its directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services.

Where our liability cannot be excluded under the Australian Consumer Law, our liability is limited, at our option, to:

• Resupply of the services; or

• Payment of the cost of resupplying the services.

This limitation does not apply to any liability that cannot be lawfully limited or excluded under Australian law.

10. Privacy

Your use of our website and services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices.

11. Termination

We reserve the right to terminate or suspend your access to our website or services immediately, without prior notice, if you breach these Terms or for any other reason at our sole discretion.

13. Contact Us

If you have questions about these Terms of Service, please contact us:

Ourizon Technologies

Email: contact@ourizon.com.au

Address: Melbourne, VICTORIA, Australia